Code of Conduct – Guidelines for day-to-day activities

Our Code of Conduct is the template for our employees’ daily interactions. The topics covered by the Code of Conduct are thus as diverse as the Bank’s day-to-day professional challenges. They range from compliance with legal regulations and dealing with conflicts of interest to fair dealings with competitors and social responsibility.

BayernLB also aspires to actively support sustainable development, with its guiding principle of “we have a commitment to the sustainable development of society” being rooted in the Code of Conduct.

All new employees receive a copy of the Code of Conduct in their induction pack.

Our Code of Conduct for sustainable development

We take an active and far-reaching approach to the challenges of sustainable development and take responsibility for this by considering the environmental, economic and social aspects of our business throughout the entire value chain. We do this in our own day-to-day operations by being careful in our use of resources, avoiding harmful environmental impacts and treating our employees responsibly.

We also consider sustainability issues when looking at (business) transactions. Our actions, as well as our business relationships and transactions, are always guided by ethical principles and sustainability aspects. We ensure that these are compatible with the relevant international environmental, ethical and social standards we have signed up to.

Integrating social and environmental aspects into our financing and capital market products allows both us and our customers to weigh the risks and opportunities that come with such global challenges as climate change and dwindling resources and thus make an active contribution to sustainable development.

Compliance management system: Monitoring compliance with rules

Complying with rules, regulations and standards is a matter of course for us. We also take account of stakeholder expectations. This requires clear guidelines - and people who know and respect them. We work closely with our staff on this, which is why we set up the Group Compliance Division years ago.

Group Compliance’s areas of responsibility include:

  • Monitoring compliance with the legal and regulatory requirements.
  • Protecting BayernLB from unlawful activity.

The focus is always on individual employees. They are required to know about and comply with the relevant legal requirements, instructions, guidelines and framework conditions. Group Compliance supports them in this, together with other departments like the Legal Services Division and the Sustainability Executive Unit.

Avoiding illegal and illegitimate transactions

We strongly believe: some transactions may not be illegal, but they are still illegitimate. And that's what the public feels too. Illegitimate transactions like this destroy trust in banks, but this trust is the basis for working together with our various stakeholders. Group Compliance supports our staff in meeting these expectations.


BayernLB places great importance on ethical, responsible and sustainable conduct and commits to upholding laws, regulations and internal guidelines. In order to counteract potential risks from compliance violations at an early stage and thereby safeguard our Bank’s reputation and security, BayernLB has set up a whistleblower system. This ensures that whistleblowers and whistleblowing subjects are treated fairly and with care.

Disclosures are subject to the highest confidentiality and the identity of the whistleblower is kept secret as far as the law allows. This confidentiality does not, however, apply vis-à-vis criminal investigation authorities and the whistleblowing subject, or if the disclosure was made with deliberate malicious intent.

Internal whistleblowers can and should approach their line managers or the compliance officers with their disclosures and questions. The latter are also on hand to advise external whistleblowers.

Bayerische Landesbank
Group Compliance
Phone +49 89 2171-28844

Please bear in mind that the whistleblower system is not a channel to submit complaints regarding services. If you are dissatisfied or you have any other suggestions, please get in touch with us via our website under “Feedback and suggestions”.

If it is not appropriate to contact the addressees above, whistleblowers can approach the German Federal Financial Supervisory Authority (Bundesanstalt für Finanzdienstleistungsaufsicht - BaFin).

The whistleblower must be aware that these kinds of external reports may constitute a serious intrusion into the company or a major disruption to harmony within the organisation. They are therefore only to be made if there is considerable risk for the company or individual objects of protection which cannot be prevented by making a report to one of the internal units mentioned above.